Table Talks Privacy Policy
Effective date: July 11, 2025
This Privacy Policy outlines how Table Talks Limited ("Table Talks," "we," "our," or "us") collects, uses, stores, and shares your personal information when you interact with our website, platform, or services.
1. Information We Collect
We collect the following categories of personal information:
- Identifiers: Name, email address, phone number (when applicable), and IP address.
- Redemption Information: Phone numbers submitted via public offer pages or creator links.
- Device and Usage Data: Browser type, operating system, pages viewed, and website activity via cookies and analytics.
- Creator and Restaurant Account Data: Business information, social media handles, and payment identifiers.
2. How We Use Your Information
We use your information to:
- Distribute redemption codes and offer details via WhatsApp.
- Track and verify offer redemptions.
- Operate and improve our services and user experience.
- Communicate important updates, service messages, or policy changes.
- Comply with legal obligations.
3. Phone Number Collection & WhatsApp Use
If you submit your phone number via a public offer link, we use it solely to send you:
- Your QR redemption code.
- Details of the restaurant offer via WhatsApp.
We do not use your phone number for marketing purposes. We do not share or sell it to any third parties for advertising. Your number is only stored temporarily for redemption support and audit integrity.
4. Legal Basis for Processing
We process your personal data:
- Based on consent, when you voluntarily submit your phone number.
- For contractual purposes, where necessary to provide you with services you request (e.g., coupon delivery).
- To comply with legal obligations, including consumer protection laws.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined above. Specifically:
- Phone numbers submitted for redemptions are retained for up to 6 months.
- Account and payment-related data (for creators or restaurants) are retained as long as the account is active or as required by law.
6. Sharing of Personal Information
We do not sell or rent your personal information. We may share limited data under the following circumstances:
- With WhatsApp Business Platform to deliver offer redemption details.
- With restaurant partners only when necessary to verify redemption claims.
- With service providers who assist in processing payments, analytics, or platform functionality under strict confidentiality agreements.
- If required by law, regulation, legal process, or enforceable governmental request.
7. Data Security
We take data protection seriously and implement reasonable administrative, technical, and physical safeguards including:
- Secure HTTPS encryption across the site.
- Role-based access control and limited internal access.
- Security monitoring and regular data hygiene practices.
In the event of a data breach, affected users will be notified in accordance with applicable legal obligations.
8. Cookies and Tracking
We use cookies and similar technologies to improve your browsing experience, understand user behavior, and deliver relevant content. You can manage your cookie preferences through your browser settings.
9. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal information.
- Withdraw consent where applicable.
To exercise any of these rights, please contact us using the details below.
10. Age Restrictions
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children.
11. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" and provide notice via our website or platform.
12. Contact Us
For questions, concerns, or data requests, please contact:
Email: support@tabletalkshk.com
Address: The L Plaza, Unit 1603, 16th Floor, 367-375, Queen’s Road Central, Sheung Wan, Central